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关注：1
2013-05-23 12:21
求翻译：饭店企业要满足顾客的需求和愿望，必须首先了解顾客的需求和愿望。同样，员工是饭店的 “内部顾客”，员工在服务质量管理中具有举足轻重的地位。是什么意思？ 待解决
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- 离问题结束还有
饭店企业要满足顾客的需求和愿望，必须首先了解顾客的需求和愿望。同样，员工是饭店的 “内部顾客”，员工在服务质量管理中具有举足轻重的地位。
问题补充： |
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2013-05-23 12:21:38
The hotel business to meet customers' needs and aspirations, you must first understand the customer's needs and aspirations. Similarly, employees are internal customers of the hotel, the staff plays a decisive role in the quality of service management.
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2013-05-23 12:23:18
Hotel companies to meet their customers' needs and wishes, you must first understand the needs of customers and desires. Similarly, the hotel staff is the internal customer, employee in the quality management is of vital importance.
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2013-05-23 12:24:58
The hotel enterprise needs to meet customer's need and the desire, must first understand customer's demand and the desire.Similarly, the staff is the hotel “the internal customer”, the staff has the pivotal status in the grade of service management.
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2013-05-23 12:26:38
Hotel enterprise to meet customer's needs and wishes, you must first understand the customer's needs and aspirations. Similarly, the employee is the hotel "internal customers" staff has a pivotal position in the service quality.
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2013-05-23 12:28:18
正在翻译，请等待...
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