求翻译：客户关系管理（CRM）是一个不断加强与客户交流，不断了解客户需求，并不断对服务进行改进和提高以满足客户需求的连续过程，作为酒店这一服务行业来说，市场竞争日趋激烈，在这种情况下增加酒店销售额就成为首要问题，通过把握客户消费心理，重点培养客户忠诚度满足客户个性化需求来增加酒店销售额。本文主要通过分析丽华大酒店的客户，改善客户关系，达到上述关系管理，并提高酒店竞争力。是什么意思？

Customer relationship management (crm) is a constantly strengthen exchanges with customers constantly understand customer needs and continue to improve services and enhance the continuous process to meet customer demand, as the hotel industry, the increasingly competitive market, In this case, the i

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The customer relations manages (CRM) is strengthens and the customer exchange unceasingly, understood unceasingly the customer demand, and unceasingly makes the improvement and the enhancement to the service meets the customer need the continuous process, took the hotel this service industry, the ma

Customer relationship management (CRM) is a constantly strengthened and customer Exchange, constantly understanding customer needs, and constantly on service for improved and improve to meet customer needs of continuous process, as hotel this a service,, market competition increasingly fierce, in th