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关注:1
2013-05-23 12:21
求翻译:如果银行提供的服务优良,但是产品不能有效满足客户需求,那么就会形成关系型客户,即依靠银行与客户之间的关系维持客户,这类客户忠诚度不高,成为长期客户的可能性也不大。如果银行提供的私人银行产品能有效满足客户需求,但是服务不到位,就会形成投机型客户,这类客户忠诚度更低,一旦银行提供的私人银行产品不具有吸引力,他们会立刻转去其他银行是什么意思? 待解决
悬赏分:1
- 离问题结束还有
如果银行提供的服务优良,但是产品不能有效满足客户需求,那么就会形成关系型客户,即依靠银行与客户之间的关系维持客户,这类客户忠诚度不高,成为长期客户的可能性也不大。如果银行提供的私人银行产品能有效满足客户需求,但是服务不到位,就会形成投机型客户,这类客户忠诚度更低,一旦银行提供的私人银行产品不具有吸引力,他们会立刻转去其他银行
问题补充: |
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2013-05-23 12:21:38
If the bank provides the service is excellent, but the product is not effective to meet customer demand, it will form a relational customers that rely on the relationship between banks and their customers to maintain customer, such customer loyalty is not high, the possibility of long-term customers
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2013-05-23 12:23:18
If the Bank provides the service, but it does not effectively meet customer needs, then it would be a relationship between clients, that is in transition between banks and their customers rely on the relationship between Customer and maintain this type of customer loyalty is not high, and the possib
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2013-05-23 12:24:58
If the bank provides the service is fine, but the product cannot meet the customer need effectively, then can form the relations customer, namely depends upon between the bank and the customer relational maintenance customer, this kind of customer loyalty is not high, becomes the long-term customer
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2013-05-23 12:26:38
If the Bank provides excellent service, but the product cannot effectively meet customer needs, then they would form a relational customers, that is, relying on the relationship between banks and their customers to maintain customer, that customer loyalty is not high, become long-term customers is a
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2013-05-23 12:28:18
正在翻译,请等待...
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