求翻译：我们也很难过听到这样的消息，也许你可以感觉到，我们已经包装的很好。也许是在快递公司那里出的事情。我们已经开始和他们联系，我们会尽快解决这个问题的。我们会给你合理的补偿是什么意思？

We are very sad to hear this news, maybe you can feel that we have a good package. Perhaps there is a courier company to do. We have already started to contact them, we will solve this problem. We will give you reasonable compensation

We are also very sad that I have heard of such a message, you can perhaps feel that we have a very good packaging. Perhaps it is the sort of things where the courier company. We have already begun and they contact, we will resolve this problem as soon as possible. We will give you reasonable compens

We very are also sad hear such news, perhaps you may feel, we already packed very well.Perhaps is at the express company there matter.We already started with them to relate, we could solve this problem as soon as possible.We can give you the reasonable compensation

We are sorry to hear such a message, perhaps you can feel, we've packed very well. Something that may be express company out there. We have started with them, we will solve this problem as soon as possible. We will give you a reasonable compensation

We are sorry to hear such a message, perhaps you can feel, we've packed very well. Something that may be express company out there. We have started with them, we will solve this problem as soon as possible. We will give you a reasonable compensation