求翻译：He recibido sus disculpas y las acepto, pero eso no compensa mi compra, que no he podido hacer uso de ella. La única solución que veo es que me devuelvan el dinero o me envíen de nuevo el producto solicitado, en perfectas condiciones.是什么意思？

I have received and accepted your apology , but that does not make my purchase, I could not make use of it .

I have received his apology, and the accepted, but that does not compensate for my purchase, which I have not been able to make use of it. The only solution I see is that i returned the money or send me again the product ordered, in perfect condition.

I have received its excuses and them acceptance, but that does not compensate my purchase, that I have not been able to make use of her. The only solution that I see is that they give back the money to me or they again send the asked for product to me, in perfect conditions.

I have received his apology and I accept them, but that does not compensate for my purchase, I have not been able to use it. The only solution I see is that returned me the money or send me back the requested product in perfect condition.

他 recibido 犯罪嫌疑不罪过 y las acepto， pero eso 没有 compensa 英里 compra， que 没有他 podido hacer uso de ella。La unica solucion que veo e que 我 devuelvan el dinero o 我 envien de nuevo el producto solicitado， en perfectas condiciones。