求翻译：第一，采取措施提高网上购物的售后服务质量，让消费者能够比较容易地退货换货等。第二，消费者需要通过学习等方式提高自我权益保障意识，且要付诸于行动。是什么意思？

First , measures to improve service quality of online shopping , so that consumers can more easily return replacement and so on.

The first, and the adoption of measures to increase shopping on the Internet, after-sales service, allowing consumers to more easily return for replacement, and so on. The first 2, consumers need to learn ways to enhance self-protection of the rights and interests, and to put into action.

正在翻译，请等待...

正在翻译，请等待...

正在翻译，请等待...