求翻译：Hello! I have been asked many times 3800422 fate, according to my query EMS, the items have been returned and have the mail, there has been no clear reply to items falling, I am very disappointed, I hope to be able to give me a clear response to the items I have not received, and how can it be resolved?是什么意思？

待解决 悬赏分：1 - 离问题结束还有