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关注：1
2013-05-23 12:21
求翻译：A metaphor used for Service Design is that of a theatre stage. Klaus Weyh refers to it as Broadway Management. The service experience happens on a stage. The difference to a real theatre is that the client is part of the show literally. But as in the theatre a complete service experience is always a mixture of the ac t是什么意思？ 待解决
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A metaphor used for Service Design is that of a theatre stage. Klaus Weyh refers to it as Broadway Management. The service experience happens on a stage. The difference to a real theatre is that the client is part of the show literally. But as in the theatre a complete service experience is always a mixture of the ac t
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2013-05-23 12:21:38
正在翻译，请等待...
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2013-05-23 12:23:18
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2013-05-23 12:24:58
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2013-05-23 12:26:38
用于服务设计的隐喻是戏剧舞台。Klaus Weyh 指它为百老汇管理。服务经验发生在舞台上。对一个真正的剧院的差异是客户端从字面上是表演的一部分。但在戏剧完整服务经验总是扮演自己的角色，舞台设计和使用的不同对象的交流医生的混合物。在服务中，舞台设计是设计的空间和整体的情况。T 他不同角色由服务人员而不是演员的扮演。但这正与剧院服务是一种独特的个人体验。舞台是相当于服务设计界面。
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2013-05-23 12:28:18
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