求翻译：11.缺畫*11pcs：在我司電測機上對不良品進行觀察，發現确如客戶所述有缺畫現象(如圖4~12),在顯微鏡下進行觀察，發現造成缺畫的原因為ITO被刮斷（如圖13,14,15),由於產品以上線，責任無法理清，為服務客戶，判為自責。是什么意思？

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11. No-*11Pcs: In respect the detected on the poor quality to observe that determine if customer is described in a no-phenomena (as shown in 4~12), Microscope to observe that cause of the reason for ITO is the up (Figure 13,14,15), since the product more than one line, liability cannot clarify, to s

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11. lack of picture *11pcs: in our electric machine to observe defects, noticed missing painting as described in the client (see Figure 4~12), were observed under the microscope and found the reason for lack of draw for ITO broken (photo 13,14,15), due to the product line, responsibility cannot clar

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