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关注:1
2013-05-23 12:21
求翻译:将服务质量缩减为有形性、可靠性、响应性、确定性和移情性五构面,即SERVQUAL模型是什么意思? 待解决
悬赏分:1
- 离问题结束还有
将服务质量缩减为有形性、可靠性、响应性、确定性和移情性五构面,即SERVQUAL模型
问题补充: |
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2013-05-23 12:21:38
Will be reduced to tangible service quality, reliability, responsiveness, empathy and certainty of five dimensions, namely, SERVQUAL model
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2013-05-23 12:23:18
quality will be reduced to physical sexual, reliability, responsiveness, certainty and perchance faithless nature-oriented framework for 5 models, namely SERVQUAL
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2013-05-23 12:24:58
The grade of service will reduce for visible, the reliability, responsiveness, determinism and moves the disposition five construction surface, namely SERVQUAL model
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2013-05-23 12:26:38
Service quality has been reduced to tangible, reliability, responsiveness, certainty and five dimensions of empathy, that SERVQUAL model
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2013-05-23 12:28:18
Service quality has been reduced to tangible, reliability, responsiveness, certainty and five dimensions of empathy, that SERVQUAL model
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