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关注：1
2013-05-23 12:21
求翻译：Rust、Oliver(1994)借鉴前人研究成果认为服务质量由服务产品、服务传递和服务环境组成。是什么意思？ 待解决
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- 离问题结束还有
Rust、Oliver(1994)借鉴前人研究成果认为服务质量由服务产品、服务传递和服务环境组成。
问题补充： |
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2013-05-23 12:21:38
Rust, Oliver (1994) draw on previous research that the quality of service by the service product, service delivery and service environment components.
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2013-05-23 12:23:18
, Rust Oliver ( 1994) Before drawing people believe that quality research results from services and products, service delivery and service environment.
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2013-05-23 12:24:58
Rust, Oliver(1994) profits from the predecessor research results to think the grade of service by the service product, the service transmits and serves the environment to be composed.
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2013-05-23 12:26:38
Rust, and Oliver (1994) learn from predecessors study results that quality of service is made up of service product, service, delivery and service environment.
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2013-05-23 12:28:18
Rust, and Oliver (1994) learn from predecessors study results that quality of service is made up of service product, service, delivery and service environment.
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