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关注:1
2013-05-23 12:21
求翻译:国内学者对服务质量也做了相关研究,诸如范秀成(1999)从顾客角度将服务质量化分为产出质量和交互质量两大构面,得到了很多学者的认可。是什么意思?![]() ![]() 国内学者对服务质量也做了相关研究,诸如范秀成(1999)从顾客角度将服务质量化分为产出质量和交互质量两大构面,得到了很多学者的认可。
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2013-05-23 12:21:38
Domestic scholars have also done a quality of service-related research, such as Fan Xiucheng (1999), the quality of service from the customer point of view of quality and interactive quality of output is divided into two dimensions, has been recognized by many scholars.
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2013-05-23 12:23:18
正在翻译,请等待...
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2013-05-23 12:24:58
The domestic scholar has also done the correlation research to the grade of service, such as Fan Xiucheng (1999) the grade of service decompose for will deliver the quality and the interactive quality two big construction surface from the customer angle, obtained the very many scholar's approval.
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2013-05-23 12:26:38
Domestic scholars also did a study on service quality, such as Fan Xiucheng (1999) from a customer point of view of quality of service is divided into two major dimensions of quality of outputs and interactive quality, received the recognition of many scholars.
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2013-05-23 12:28:18
Domestic scholars also did a study on service quality, such as Fan Xiucheng (1999) from a customer point of view of quality of service is divided into two major dimensions of quality of outputs and interactive quality, received the recognition of many scholars.
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