求翻译：　　据《哈佛商业评论》的一项研究报告指出： 在企业经营管理中再次光临的客户可带来25%~85%的利润；另一项调查表明：1位满意的客户会引发8笔潜在的生意，其中至少有1笔成交；1位不满意的客户会影响25个人的购买意向；争取1位新客户的成本是保住1位老客户的5倍。是什么意思？

According to the "Harvard Business Review," a research report: the management of the business customers can visit again to bring 25% to 85% of the profits; Another survey showed that: a satisfied customer will lead to a potential 8 pen business transaction in which at least one pen; a dissatisfied c

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　　According to "Harvard Commercial Commentary" a memoir pointed out that, The presence customer may bring 25%~85% profit once more in the enterprise management and operation; Another investigation indicated that,1 satisfied customer can initiate 8 latent business, in which has 1 deal at least; 1 uns

　　According to Harvard commercial comments under of a item research report pointed out that: in enterprise operating management in the again coming of customer may brings 25%~85% of profit; another a item investigation indicates that: 1 bit satisfaction of customer will raised 8 pen potential of bus

　　According to Harvard commercial comments under of a item research report pointed out that: in enterprise operating management in the again presence of customer may brings 25%~85% of profit; another a item investigation indicates that: 1 bit satisfaction of customer will raised 8 pen potential of b