求翻译：所以公司对专柜里的员工的要求是：有顾客一进到专柜里，要礼貌专业的接待来访的顾客，第一点，顾客一进门要礼貌的问顾客需要些什么的时候，我们的态度要诚恳，遇到一些不讲理的顾客我们应该耐心的回答。另外尽量必须在明年的第三季度通过四级考试。还有顾客的投诉要比以往要减少到百分之60.是什么意思？

So the company on the counter where the staff requirements are: a customer entered into the counter, the professional courtesy to the customer visiting the reception, the first point, the customer of the door, politely ask what the customer needs, our attitude must be sincere , encounter some unreas