求翻译：企业需要加强与客户的关系，体现在具体行动中就是必须先建立总公司层面的客户档案，以便进行客户细分，然后才能有针对性的为客户提供良好的产品和服务，建立与客户的良好关系。而要很好的配合这些行动，对信息化就提出了具体的要求，如首先可以实施客户关系管理系统，记录客户信息，然后集成企业资源计划与客户关系系统，使公司拥有一个全面的客户信息资源库，包括客户的基本信息、交易信息、服务信息等等。是什么意思？

Companies need to strengthen relationships with customers, customer profiles, reflected in concrete action we must first establish the head office level, for customer segmentation, before they can be targeted to provide customers with good products and services, the establishment of good customers r

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正在翻译，请等待...

Enterprises need to strengthen relationships with customers, reflected in concrete action is the need to establish customer profiles at the company level, for customer segmentation, and can be targeted to provide good products and services, establishing good relations with our customers. Very good c

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