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  • 匿名
关注:1 2013-05-23 12:21

求翻译:了解乘客的心理和情绪变化则是与之沟通、相处的关键。EQ培训的目的,就是为了训练空乘如何分析客人们的心理,如何面对客人们的情绪变化,如何安抚客人的急躁心情,更好地为客人服务。是什么意思?

待解决 悬赏分:1 - 离问题结束还有
了解乘客的心理和情绪变化则是与之沟通、相处的关键。EQ培训的目的,就是为了训练空乘如何分析客人们的心理,如何面对客人们的情绪变化,如何安抚客人的急躁心情,更好地为客人服务。
问题补充:

  • 匿名
2013-05-23 12:21:38
Understand the psychological and emotional changes of the passengers is to communicate with them, the key to get along. eq purpose of the training, in order to train flight attendants how to analyze the psychology of the guests, how to face the guests mood changes, and how to appease the impatient m
  • 匿名
2013-05-23 12:23:18
Learn about the psychological and emotional changes you are communicating with each other, the key. The purpose of the training, EQ is by air to training people how to analyze the psychological, how to deal with the emotional changes, how to appease the irritable mood guests, better serve the needs
  • 匿名
2013-05-23 12:24:58
Understood passenger's psychology and the mood change is a key which with it communication, is together.Is the EQ training goal, how in order to train empties while analyzes the visitor psychology, how faces the visitor mood change, how comforts visitor's irritable mood, serves well for the visitor.
  • 匿名
2013-05-23 12:26:38
Understand the mental and emotional changes of passengers is the key to communication, get on with it. EQ training purposes, is how to train flight analysis of guests, how to deal with guests of emotional changes, how to placate impatient mood of the guests, better service for our guests.
  • 匿名
2013-05-23 12:28:18
正在翻译,请等待...
 
 
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