求翻译：付款超过一个月了，但是没有能够收到货物，曾经要求卖家去查询包裹，但是卖家只提供给我一个运输的号码,我们的邮政部门告诉我，根本没有收到过这个包裹。所以我提出申诉，希望卖家给予答复。是什么意思？

Payment more than a month, but have not been able to receive the goods, I asked the seller to query parcels, but the seller only give me a number of the transport, the postal department told me that did not receive this package. Therefore, I appeal, I hope the seller to give a reply.

Pay more than a month, but have not been able to receive the goods, selling a home has been requested to query package, but selling a home is only provided to me by one of the transport number, we have a postal department told me that it had not received the parcel. So I filed a complaint and I hope

The payment surpassed for a month, but did not have to be able to receive the cargo, once requested the seller to inquire the package, but the seller only provided to me a transportation number, our postal service department told me, simply has not received this package.Therefore I propose the appea

正在翻译，请等待...

正在翻译，请等待...