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2013-05-23 12:21
求翻译：Some companies (like Cadillac and AT&T during the 1980s) observe that while their customer satisfaction scores may be very high, market share is slipping. Other companies worry about the difference between loyalty intentions and retention experience.是什么意思？ 待解决
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Some companies (like Cadillac and AT&T during the 1980s) observe that while their customer satisfaction scores may be very high, market share is slipping. Other companies worry about the difference between loyalty intentions and retention experience.
问题补充： |
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