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关注:1
2013-05-23 12:21
求翻译:对于合作伙伴来讲,满意度只是定性的模糊评价,但是客户满意度测评的本质却是一个定量化分析的过程,因此可以通过构建一定的指标体系,并设置相应的权重来进行评价。是什么意思? 待解决
悬赏分:1
- 离问题结束还有
对于合作伙伴来讲,满意度只是定性的模糊评价,但是客户满意度测评的本质却是一个定量化分析的过程,因此可以通过构建一定的指标体系,并设置相应的权重来进行评价。
问题补充: |
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2013-05-23 12:21:38
Fuzzy evaluation in terms of partners, satisfaction is only qualitative, but the nature of customer satisfaction measurement is a quantitative analysis by constructing a certain index system, and set the appropriate weights to the evaluation.
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2013-05-23 12:23:18
For partners, however, satisfaction is just the vague qualitative evaluation, but the customer satisfaction measurement is the essence of a quantitative analysis of the process, so you can build a set of indicators, and set the weight to be evaluated.
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2013-05-23 12:24:58
As for the partner, the degree of satisfaction is only the qualitative fuzzy appraisal, but the customer degree of satisfaction evaluation essence is actually a quantitative analysis process, therefore may through the construction certain target system, and establishes the corresponding weight to ca
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2013-05-23 12:26:38
For partners, qualitative and fuzzy evaluation of satisfaction is, but the essence of customer satisfaction is a quantitative analysis of the process, so you can build a certain index system, and set the appropriate weight for evaluation.
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2013-05-23 12:28:18
正在翻译,请等待...
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