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关注:1
2013-05-23 12:21
求翻译:员工的服务意识、服务态度和服务技能不仅会对客人感知中的服务质量产生影响,而且直接影响到酒店的效益,所以“以人为本”做好酒店的人本管理就显得尤为重要。是什么意思? 待解决
悬赏分:1
- 离问题结束还有
员工的服务意识、服务态度和服务技能不仅会对客人感知中的服务质量产生影响,而且直接影响到酒店的效益,所以“以人为本”做好酒店的人本管理就显得尤为重要。
问题补充: |
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2013-05-23 12:21:38
Staff awareness of service, service attitude and service skills will not only guests in the perception of quality of service have an impact, but also directly affects the benefits to the hotel, so "people-oriented" good hotel management becomes especially important.
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2013-05-23 12:23:18
The service from the staff awareness, attitude and the skills to not only be aware of our guests have an impact quality, but also directly influence the efficiency of the hotel, so the "people-oriented" do a good job in the hotel management is particularly important.
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2013-05-23 12:24:58
Not only staff's service consciousness, the service attitude and the service skill can have the influence to in the visitor sensation grade of service, moreover affects directly the hotel benefit, therefore “humanist” completes the hotel human this management to appear especially importantly.
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2013-05-23 12:26:38
Staff services awareness, attitude and service skills will not only have an impact on guests in perception of the quality of service, but also directly affects the efficiency of hotels, so the "people-oriented" hotel's human-oriented management is particularly important.
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2013-05-23 12:28:18
正在翻译,请等待...
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