求翻译：接听售后技术支持热线，迅速地在电话中完成笔记本的故障诊断及修复； 及时维护客户数据，确保数据的准确； 利用内外部的资源， 跟踪处理客户技术问题，不断提高客户满意度； 提供良好的客户体验，及优质的客户服务是什么意思？

Answer a post sales technical support hotline, quickly on the phone to complete laptop fault diagnosis and repair of; maintenance of customer data in a timely manner, ensuring the accuracy of data; use internal and external resources, tracking customer technical issues, increasing customer satisfaction; provide a good customer experience, and quality customer service