求翻译：42% of insurance claims that are rejected could have been avoided if the terms and conditions were explained properly to the customer.是什么意思？

待解决

悬赏分：1 - 离问题结束还有

42% of insurance claims that are rejected could have been avoided if the terms and conditions were explained properly to the customer.

问题补充：

匿名	2013-05-23 12:26:38 被拒绝的保险索赔 42%可以避免如果条款和条件向客户正确解释。

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