求翻译：我马上打电话给吉姆，他查了邮件，发现自己和埃德约错了日子。我跟吉姆说这让我很尴尬，我叫他写一封亲笔信给客户，表示一下歉意，并解释原因。吉姆说他保证会写的。是什么意思？

I immediately called Jim, he checked the messages found himself and aideyue the wrong day. I told Jim that it makes me embarrassed, I told him to write a letter personally written to the customer, said the apology, and explain why. Jim says that he promise to write.