求翻译：1. 界定运营风险，并着手收集数据。给各个业务领域的运营风险下一个标准定义（如与员工、流程、系统、外部事件相关的错误等）。如果这个范围太大，可以拿一个具有代表性的主要业务单元做试点研究。如果这样也不行，就选一个主要的损失类型（如工作场所事故），然后计算公司在某段时间内由此发生的成本额，如一个月、一个季度或一年。虽然不是每个事件都会有数据记录（或产生影响），但只要有数据记录，收集一下就够了。是什么意思？

1. the definition of operational risk, and to collect data. To the various business areas of operational risk the next standard definition (such as employees, processes, systems, external event-related errors, and so on). If the scope is too large, you can get a representative of major business units do pilot studies. If it will not work, select one of the main loss type (such as a workplace accident), then the company that occurred during a certain period of time within which the cost amount, such as a month, a quarter or a year. Although not every event has its data record (or impact), but as long as there are data records, collect enough.