求翻译：This email will be our final attempt to contact you and verify the solution with you. If for some reason we cannot get in touch with you within the next 24 hours we will set your Incident ticket to “Resolved”. Rest assured that you still have the option to re-open the incident within five days following our resolution是什么意思？

待解决 悬赏分：1 - 离问题结束还有