求翻译：二是建立网上“顾客抱怨中心”。对于那些非投诉型顾客,酒店因无法了解他们的不满意而失去了改进菜肴或服务质量的机会,使酒店形象受损。因此,酒店要想方设法鼓励顾客投诉,可以在本店网页上建一个BBS 论坛,或者称为“顾客抱怨中心”, 为所有的顾客提供了一个信息交流的平台,酒店根据顾客的意见和反馈信息,及时地做出调整和改进,并将调整过的一些举措发布到论坛上,从而消除顾客的抱怨、重新赢得顾客的信赖。是什么意思？

Second, establish online customer complaints center. For those non-complaint customer, the hotel due to their inability to understand their dissatisfaction with the lost opportunity to improve the food or the quality of service, so that the image of the hotel damaged. Hotel to find ways to encourage

正在翻译，请等待...

Two, establishes on the net “the customer to complain the center”.Because regarding these non-suit customer, the hotel is unable to understand they unsatisfied have lost the improvement cooked food or the grade of service opportunity, causes the hotel image damage.Therefore, the hotel must do everyt

Second, online "customer complaint Center". For those non-complaints-customer, the hotel was unable to understand their dissatisfaction and lost opportunities to improve the quality of food or service, make hotel image damage. So, hotel to trying to encourages customer complaints, can in this shop p