求翻译：对不起给你造成的麻烦，我联系了我们代理公司，他们说由于我们没有提供垫板给他们，他们找不到能使用的垫板，所以使用轮胎代替垫板。是什么意思？

I'm sorry to cause you trouble, I contacted our agency, they said we do not provide a plate to them, they can not find the plate, so the tires instead of the plate.

I am sorry to trouble you, I contacted our agency, they said that because we do not provide plates to them, they could not find to be able to use the pad, so use the tire replacement plates.

Is unfair to trouble which creates to you, I contacted with us to act the company, they said because we have not provided the backing strip to them, they could not find the backing strip which could use, therefore used the tire to replace the backing strip.

I'm sorry to you causing trouble, I contacted our agent company, they said because we do not provide backing to them, they can use the pads could not be found, it uses tires instead of pad.

正在翻译，请等待...